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Written by Henry Gold
on September 10, 2020

Are you facing challenges with secure remote access to customers’ systems? Do your  technical staff have to use multiple access tools or time-consuming and inefficient processes?

These can all lead to service delivery challenges and reduced quality of service, but at the same time you still have to meet your customers’ security compliance demands.

It can feel like there’s no easy way to streamline this process when what you actually need is one scalable, flexible, pay-as-you-go, easy to use tool to access ALL your customers’ equipment.

Fortunately there's now a way to achieve this. NetgardTM Privileged Gateway from ION Networks is an affordable, scalable, highly flexible way to remotely access, control and manage critical voice and data services for all your customers using just one tool.

Think about how much time and money this would save your business. And all those SLAs you’d achieve. Not to mention the extra revenue-generating services you’d be able to offer.

No more wasted time trying to manage a patchwork of different solutions, instead a trusted tool to get you in and out quickly and easily, while still meeting your customers’ security and technical requirements.

So how does it work?

Netgard Privileged Gateway uses a federated connection, that acts as a contractual ‘handshake’ or virtual service contract, to dictate access rights and controls, eliminate risk, and create a trust relationship with your customers.

NPG diagram 1

In other words your customers get granular control and visibility of all activity inside their critical network. And you get an easy to deploy service delivery platform that can support any device, application or management tool.

Trusted by all parties, your customers have confidence that their credentials are safe and that you’re not the weakest link in their security chain. Plus it’s priced to scale.

With Netgard Privileged Gateway your technical staff will spend more time delivering services and less time securing system access.

Resulting in:

  • Significantly increased productivity.
  • Improved work-life balance for ‘on call’ staff who will have quicker access for out-of-hours issues.
  • Delighted customers who receive the 24/7 service and availability they demand.
  • Meeting your customer’s compliance needs and eliminating barriers to service delivery.
  • And of course, increasing your revenue by enabling you to deliver a broader range of services.

 Netgard Privileged Gateway is part of ION Networks. We’re the most trusted name in remote device management and secure access solutions.

We’ve been solving secure access challenges for service providers, corporate enterprises, equipment manufacturers, and government and military agencies for over 30 years.

We can solve your access challenges, enable you to perform and deliver revenue-generating services, and provide you with compelling literature to help you sell Netgard Privileged Gateway to your customers.

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